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Boost your career and join a rapidly expanding international organisation! Euro London Appointments is recruiting for a Dutch-speaking Customer Support Advisor on behalf of our Surrey-based Client. If successful, you will join a company who is the global leader in their field, with a target-driven and innovative work ethos and a strong customer focus.
Your role is pivotal to the success of the organisation as you will often be the first point of contact for clients, and therefore you must meet customer expectations at all times. You must also be comfortable with inbound and outbound calls.
*Answering all queries by phone/email/fax in line with SLAs;
*Maintaining a high level of understanding of company structure and product base, to maintain internal and external relationships;
*Capitalising on opportunities to upsell and promote the company's products;
*Providing support of a technical nature to clients, when necessary;
The successful candidate is:
*Fluent in Dutch AND English (spoken/written);
*An excellent communicator;
*Able to work as part of a team;
*Able to follow set procedures.
By joining this organisation you will be given the opportunity to develop your customer service skills and to form part of a diverse and international team.
If you would like the opportunity to work in a dynamic and multicultural environment, apply today by calling Georgia Grantham on 01753 853400 or email your CV to firstname.lastname@example.org, quoting reference WNGG/306634.
Keywords: Customer Services, Customer Service, Customer Support, Client Support, Sales Executive, Sales Representative
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com