This job is no longer available
The client is releasing a new service and therefore needs a team of Client Services Advisors to help get this campaign underway. They are looking for candidates with at least a year's experience in the financial world, preferably within a banking environment.
This opportunity, based in the City of London, requires a hard working individual who is articulate, professional and with excellent interpersonal skills. The roles are for 4-6 weeks with varied hours (may include weekends).
*Deal with a high volume of customer correspondence
*Solve all customer queries
*Ensure all SLA's are met
*Ensure regulatory guidelines are met - Anti-Money Laundering, Know Your Customer and Treating Customers Fairly
*Maintain the Customer Relationship Management records
*Follow, maintain and develop CS processes and procedure
The ideal candidate:
*Works well under pressure
*Educated to degree level
*Minimum of a year's experience within the financial services
*Client services/Customer services experience
*An understanding of compliance and risk issues would be advantageous
This bank is hugely influential in the UK financial market and as such provides excellent experience for the successful candidates. Training will be provided and while this is only a temporary position there is the opportunity for a more permanent role.
May & Stephens Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.
May & Stephens Ltd is acting as an Employment Business in relation to this vacancy.