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Service Delivery Manager - ITIL - West Midlands

This job is no longer available

Recruiter
Progressive Recruitment
Posted
25 October 2012
Closes
22 November 2012
Ref
PR-12314058
Contact
Sarah Spencer
Location
Function
Contract Type
Hours
Salary
£35000 - £50000 per annum + Benefits

Further information

Superb new opening is now available for a Service Delivery Manager to join the team of a successful IT Consultancy in the West Midlands. Focused upon managing relationships with key clients and ensuring high service levels from the service desk team, you will be working to ITIL service delivery models. The role will be responsible for driving Service Improvement plans and for creating and delivering clear SLAs for the service desk as a whole and for specific key clients. An understanding of network and infrastructure technologies is necessary. ITIL accreditation and a firm appreciation of ITIL service delivery models is essential. An immediate requirement - interviews begin immediately - apply now!

To find out more about Progressive Recruitment please visit www.progressiverecruitment.com

Progressive Recruitment

Progressive is one of the UK’s leading engineering and IT recruitment consultancies, specialising in placing exceptional permanent & contract professionals.