Operations & Customer Service - West Sussex

Location
West Sussex
Salary
£15000 - £19000 per annum + Inc Shift Allowance + Superb benefits
Posted
29 Oct 2012
Closes
26 Nov 2012
Ref
GM32156
Contact
Garry Mewett
Contract Type
Permanent
Hours
Full Time
OPERATIONS AND SUPPORT EXECUTIVE This prestigious Worldwide tour operator based in Crawley are looking for a Support Executive to work within their Customer Sales and Service department. This is a rare opportunity to join the work force of one of the most reputable companies in the world.
Operations and Support Executive Required Skills:
  • Supporting agents and ensuring they have confidence to sell ancillaries
  • Problem Solving, trouble shooting and taking ownership for bookings
  • Communications, Influencing and negotiation skills are an advantage
  • Resolving assigned disputed bookings - Influencing and negotiating with suppliers - Making amendments to existing bookings and dealing cancellations
Operations and Support Executive Required Skills:
  • Previous expereince within the Travel Industry is essential - Must have previous customer service expereince
  • Influencing and negotiation skills are an advantage
  • Proven ability to work under pressure and multi-task - Would suit candidates from a previous background as a Holiday representative, Reservations team leader, Retail manager
Additional Information:
  • This role is based on shift work 08.00 - 16.00 and 12.00 - 20.00 - Excellent company benefits
  • Competitive salary & shift allowance

To apply for this exciting opportunity please contact Garry at C&M Recruitment on 01737 309 980 or email Garry@candm.co.uk to apply today!

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk