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COMPLAINTS ADVISOR - Banking - London - £145/day!

This job is no longer available

Recruiter
Orgtel
Posted
11 January 2013
Closes
08 February 2013
Ref
OT-12448877
Contact
Freddie Raben
Contract Type
Hours
Salary
£145 per day

Further information

A leading banking client urgently requires a Complaints Advisor to work in their London Office, on a long-term contract basis.

The successful Complaints Advisor will have the following:

  • Exceptional letter writing, communication and analytical skills.
  • Exceptional relationship building with strong people skills.
  • The ability to take ownership of a Complaint, ensure resolution is fit for
    purpose and that it meets service standards.
  • Must have proven ability to make sound decisions of a highly complex nature under
    pressure.
  • Produce and review complaints MI & reports with consideration given to Root
    Cause Analysis.
  • A good understanding of complaint handling regulations

If you meet the requirements for this Complaints Advisor role, please send in your CV ASAP and I will look to get in touch with successful candidates. Please apply to this advert immediately.

Key Words: Complaints Advisor, Banking, Monthly, Month, Report, Reporting, MI, Excel, Support, Analyst, Data, Finance, Change, Stakeholder, Governance, Management, Communication, Regulations, People

To find out more about Orgtel please visit www.orgtel.com

Orgtel

Established in 2001, Orgtel is a specialist provider of recruitment solutions to the Investment Banking, Financial Markets, Finance and IT sectors.