Complaints / Patient Experience Manager

£300 - £330 per day
08 Mar 2013
05 Apr 2013
Conor White
Public Sector
Full Time

Role: Complaints / Patient Experience Manager

Length: 3-6 months

Rate: £300 - £330 per day

Type: NHS Contract

Location: London

I am currently recruiting for an NHS organisation based inLondon, who are looking for an interim Complaints & Patient Experience Manager for a period of between 3 - 6 months.

This is a fantastic opportunity for a Complaints & Patient Experience Manager to join a changing organisation and be part of a fantastic project, which will enhance your CV.

The day-to-day duties will be:

- Supervise PALS officers

- Provide support to Head of Complaints and PALS

- Understanding of Patient Experience

- Conducting Patient Experience Interviews

- Writing reports

- Attending committees

In order to be successful and be put through to interview stage, the Complaints & Patient Experience Manager must have:

- Worked with Safeguarding software

- Be very approachable

- Easy to get on with

- Experience in PCT or Acute setting in similar role

- A wealth of complaints and PALS experience.

Should this role suit your skill set and you are looking for an interim contract, please call Conor White (NHS Governance Consultant) on 0207 851 7808 or apply below.

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