Application Support, 2nd Line, CRM, Adviser Office

Recruiter
Location
City of London
Salary
£35000 - £45000 per annum + Benefits
Posted
28 Mar 2013
Closes
25 Apr 2013
Ref
RE-12458841
Contact
Natasha Vouckelatou
Function
IT
Contract Type
Permanent
Hours
Full Time

Application Support, 2nd Line, CRM, Adviser Office, SQL, Financial Advisory, Wealth Management

Application Support Analyst is required to join a financial services advisory firm based in the City.

This is a 2nd line application support role, with the main responsibilities covering:

- support to internal staff on key business applications

- monitoring business processes and data

- co-ordinate training and undertake staff coaching

- Logging and resolving support requests

- Testing new processes, UAT

Mandatory

  • Previous 1st and 2nd line application support experience
  • Excellent communication skills
  • Understanding of testing methodologies
  • Strong SQL querying knowledge

Preferred

  • Previous experience within a financial services company preferably a financial advisory or discretionary management firm.
  • Working knowledge of Adviser Office or other equivalent client relationship management system
  • Understanding of testing methodologies and practices
  • Experience of coaching staff

This is a permanent hire paying a base salary of £35000 and £45000 dependant on experience. If you are interested in this opportunity, please submit an updated CV and I will get in touch to discuss.

Application Support, 2nd Line, CRM, Adviser Office, SQL, Financial Advisory, Wealth Management



To find out more about Real, please visit us on www.realstaffing.co.uk