Complaints Analyst

City of London
£140 per day
10 May 2013
07 Jun 2013
Amy Leavy
Customer Service
Full Time

One of my banking clients in London urgently requires a Complaints Analyst for a long term contract based in London.

You must have strong Customer Complaints experience with strong computer and analytical skills.

Your main responsibiliteos will be:

  • Checking draft final response letters
  • Analysing data and identifying trends
  • Preparing Group and FSA reports
  • Preparing Redress payments

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