Complaints Analyst

Recruiter
Location
City of London
Salary
£140 per day
Posted
10 May 2013
Closes
07 Jun 2013
Ref
OT-12464416
Contact
Amy Leavy
Function
Customer Service
Contract Type
Contract
Hours
Full Time

One of my banking clients in London urgently requires a Complaints Analyst for a long term contract based in London.

You must have strong Customer Complaints experience with strong computer and analytical skills.

Your main responsibiliteos will be:

  • Checking draft final response letters
  • Analysing data and identifying trends
  • Preparing Group and FSA reports
  • Preparing Redress payments



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