SERVICE DELIVERY TEAM LEADER/ MANAGER ITIL -

Surrey
£5000 - £45000 per annum + Excellent Benefits
16 May 2013
13 Jun 2013
PR-12353849
Andrew Nitek
IT
Permanent
Full Time

Progressive are currently seeking a permanent Service Desk Manager/ Team Leader for a major international end user organisation based in Surrey. The role will involve team leading/ managing a team of service desk analysts in an ITIL environment. You will be maanging a team of individuals up to 3rd line level.

Candidates must be wiling to maintain a hands on approach to support, but also take an overall ownership of:

- Incident Management.
- Problem Management.
- Change Control.
- Configuration management.

In order to be considered you must have experience in a similar role, and be ITIL v3 certified (foundation minimum) and come from a technical background ideally with one of the following certifications: MCSE, MCITP, CCNA, CCNP, RHCE, VCP. Financial servcies experience preferred.

Please send your CV ASAP for this exciting opportunity.

To find out more about Progressive Recruitment please visit http://uk.progressiverecruitment.com">www.progressiverecruitment.com