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ITIL Helpdesk Analyst - 1st Line / 2nd Line, Service Desk

This job is no longer available

Recruiter
Nicoll Curtin Technology
Posted
21 August 2013
Closes
18 September 2013
Ref
ITIL
Contact
Ash Kashap
Function
Contract Type
Hours
Salary
£14 - £17 per hour

Further information

ITIL Helpdesk Analyst - 1st Line / 2nd Line, Service Desk

One of my clients in West London are looking for a helpdesk / service desk engineer with 1st line experience to join their organisation for a 6 month contract. They are looking for someone who has an ITIL Foundation and previous experience of working on a helpdesk.

You will need the following experience:

- 1st / 2nd Line Support - Helpdesk and Service Desk - Call Logging, Escalation and Resolution

- Active Directory Administration

- Windows XP and Windows 7

- You will be working to a number of different SLA's and KPI's

- ITIL QUALIFIED (ESSENTIAL)

They can interview immediately and would like someone to start ASAP.

Nicoll Curtin Technology