Service Delivery Analyst - ITIL / IT / Customer Service Manage

£45000 - £50000 per annum
23 Aug 2013
20 Sep 2013
MCO 1308-51
Mébh Connolly
Customer Service
Full Time

Service Delivery Analyst x 2 - ITIL / IT / Customer Service Management - Perm - Midlands - Up to £50K

A large national organisation is now looking for two Service Delivery Analysts to join their growing organisation in the Midlands orBerkshire. The successful service delivery analysts will be a key liaison between business and service providers, with responsibility for the daily operations of Service delivery support for the business.

Key Skills & Requirements

  • Proficient in customer service techniques - Incident Management
  • Exceptional communication and interpersonal skills
  • Familiar with application systems and the application of automated systems to the support of specific business functions or processes.
  • Educated to degree level in a relevant discipline or, or an equivalent combination of education, training, and experience.
  • ITIL v3 Expert certification desirable
This is a great opportunity for an experienced Service Delivery Analyst to join a large national organisation.

Please don't hesitate to contact me directly if you have any questions

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