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Service Delivery Analyst - ITIL / IT / Customer Service Manage

This job is no longer available

Recruiter
Computappoint
Posted
30 August 2013
Closes
27 September 2013
Ref
MCO 1308-51
Contact
Mébh Connolly
Location
Function
Contract Type
Hours
Salary
£45000 - £50000 per annum

Further information

Service Delivery Analyst x 2 - ITIL / IT / Customer Service Management - Perm - Midlands - Up to £50K

A large national organisation is now looking for two Service Delivery Analysts to join their growing organisation in the Midlands orBerkshire. The successful service delivery analysts will be a key liaison between business and service providers, with responsibility for the daily operations of Service delivery support for the business.

Key Skills & Requirements

  • Proficient in customer service techniques - Incident Management
  • Exceptional communication and interpersonal skills
  • Familiar with application systems and the application of automated systems to the support of specific business functions or processes.
  • Educated to degree level in a relevant discipline or, or an equivalent combination of education, training, and experience.
  • ITIL v3 Expert certification desirable
This is a great opportunity for an experienced Service Delivery Analyst to join a large national organisation.

Please don't hesitate to contact me directly if you have any questions

Computappoint is acting as an Employment Agency in relation to this vacancy.

Computappoint