BAU Manager, Operational Change

02 Sep 2013
30 Sep 2013
Citifocus Ltd
Full Time
Excellent, high profile opportunity to suit strong people manager with excellent knowledge of the financial services sector to include exposure to the UK regulatory regime.

Key purpose of this highly visible role will be to manage an operational team during a period of cultural and procedural, ultimately ensuring improvement in both processes and team performance. Applicants will be inspirational team leaders with a genuine passion for staff development. Significant experience of managing performance and motivating staff in a high volume process environment is essential, together with the ability to drive through change in a highly pressurised and deadline driven environment. The role will suit a charismatic people manager with strong controls and quality assurance bias and a good understanding of the financial services arena.

The ability to build and develop excellent working relationships with colleagues across a complex organisation and to deal effectively with demanding external clients in a deadline driven environment.