Account Director / Studio Manager - Marketing Agency £35-40k

Surrey
£35000 - £40000 per annum
03 Oct 2013
31 Oct 2013
VR/21133
Darren Rapp
Permanent
Full Time

Account Director / Studio Manager - Marketing Agency, On-site, Surrey, £35-40k

The Company:

Large award winning Marketing Agency have a fantastic opportunity for an Account Director / Studio Manager based in Surrey. This agency just gets better and better with fantastic new business wins on a regular basis. The company has grown so much over the last 24 months, this being recognised by receiving many awards for their work.

The Role:

  • The Account Director / Studio Manager will be involved heading up and growing the account.
  • Co-ordinating designers and proactively organise/influence clients to ensure jobs are booked into the studio in a timely manner
  • Manage all current studio processes and ensure they are executed correctly by all staff
  • Quality control the output of the team
  • Facilitating forward schedule meetings with clients and internal stakeholders to provide excellent customer service and ensure the efficient use and effective management of design and resources
  • Successfully manage client expectations on the delivery of design and artwork jobs, always upholding the provision of excellent customer service
  • Improve key departmental processes through continual monitoring and review, to increase productivity and improve customer service
  • Oversee and monitor the quality of design projects being produced/submitted, by seeking feedback from both internal and external stakeholders and ensuring the execution of this information appropriately
  • Investigate and troubleshoot to ensure the correct delivery of each project
  • Manage client invoicing and required account reporting on a weekly and monthly basis
  • Seek new opportunities for client service delivery within the scope of the agencies capabilities

The Candidate:

  • The Account Director / Studio Manager must have with gravitas and who is a great negotiator with excellent client facing skills.
  • Extensive experience managing busy design studios, to work onsite with a large financial business.
  • The successful candidate will be highly organised, process driven and an excellent communicator as well as being used to regular liaison with multiple client contacts.
  • Basic design capabilities (Adobe InDesign) will be required for simple document amendments.
  • Based on client premises in Surrey, part of a design team providing design and artworking services to clients.

To apply for the role, please click the 'Apply' button, alternatively please send your CV to darren.rapp@welovesalt.com or call +44 207 928 2525