Service Desk Analyst (Graduate, Helpdesk, Desktop, Surrey)

City of London
Negotiable
03 Oct 2013
31 Oct 2013
MSt-ServDesk
Melissa St Hill
IT
Permanent
Full Time

Service Desk Analyst (Graduate, Helpdesk, Desktop, Surrey)

Service Desk Analyst (Graduate, Helpdesk, Desktop, IT, Support, C++, TCL, UNIX, Financial Services, Surrey)

A global and leading provider of Trading System technologies into the Financial Services division currently seeks a Service Desk Analyst (Graduate, Helpdesk, Desktop, Surrey) to join their Surrey based team. The Service Desk Analyst (Graduate, Helpdesk, Desktop, Surrey) will be dealing with incoming calls and queries regarding the trading platform and this will be dealt with either on site or via remote support.

This is a great opportunity to become part of a globally leading and award winning financial technology provider. This role will enable you to gain hands on exposure to one of the financial industries leading systems. The Service Desk Analyst (Graduate, Helpdesk, Desktop, Surrey)will be working with a broad range of technologies to support this environment. There is a lot of opportunity to gain maximum exposure to various technologies that you will be fully trained on and also chance to progress further in terms of career.

The day to activities of this role will include the following:

  • · Dealing with trade platform issues of external clients
  • · Logging and escalating issues on to other areas of the business
  • · Attend client site to assist with issue resolution
  • To be considered for the role of Service Desk Analyst (Graduate, Helpdesk, Desktop, IT, Support, C++, TCL, UNIX, Financial Services, Surrey) you will need skills and experience in the following:

  • · An education to degree level in a technical subject is essential
  • · Ability to read and understand code in at least one of the following, C++, UNIX scripting, TCL
  • · Excellent communication and organisation skills are essential
  • · Excellent time management skills and ability to organise own work load is essential
  • Service Desk Analyst (Graduate, Helpdesk, Desktop, IT, Support, C++, TCL, UNIX, Financial Services, Surrey)