Service Desk Analyst, Desktop Support, Windows,

City of London
£25000 - £35000 per annum + Bonus and Benefits
30 Oct 2013
27 Nov 2013
SP LON KE
Sarah Philby
IT
Executive
Permanent
Full Time

Service Desk Analyst, Desktop Support, Windows, Exchange Server, VMware, Active Directory, Scripting, Financial Services

Service Desk Analyst, Desktop Support, Windows, Exchange Server, VMware, Active Directory, Scripting, Financial Services

A leading city based broker is seeking a service desk analyst to join their central London based team. This an elite team supporting globally leading technology, trade applications and market data feeds This role will cover a diverse range of technologies and processes and will involve working directly with the traders.

This is an excellent opportunity to join one of the leading broker environments with a forward thinking attitude towards technology.

My client invests in to globally leading solutions and this is a fantastic opportunity to gain exposure to cutting edge technology within financial serviced technology. My client is a growing business and there is plenty of scope for career progression internally to make this a long term opportunity.

As the desktop support / service desk analyst / Change Management engineer, you will be doing the following:

  • Managing the resolution of issues and tickets raise by users
  • Manage requests raised by users
  • You will be involved in change and issues management process and procedures
  • Working with other teams across the business to stream line processes
  • Support of standard Microsoft Technologies

To be considered for the role of - Desktop Support, Help Desk Analyst, Service Management, Active Directory, ITIL, Active Directory, Microsoft, Windows Servers 2003 - 2008, VMWare, Microsoft Exchange, Financial Exchange - you will need skills and experience in the following:

  • A background working in a help desk and service desk analyst capacity is essential
  • Understanding and experience of the following technologies:
    • VMware
    • Microsoft Windows Server 2003 / 2008
    • Microsoft Exchange server
    • Microsoft Share point
    • RHEL Version 4
  • Ability to script in Python and / or Power Shell would be highly advantageous
  • Excellent communication and a team player attitude is essential

Service Desk Analyst, Desktop Support, Windows, Exchange Server, VMware, Active Directory, Scripting, Financial Services

Service Desk Analyst, Desktop Support, Windows, Exchange Server, VMware, Active Directory, Scripting, Financial Services