Service Desk Analyst (Microsoft, Windows server, AD, finance)

Location
City of London
Salary
£35000 per annum
Posted
30 Oct 2013
Closes
27 Nov 2013
Ref
SJR-SDAM-1
Contact
Scott Richardson
Function
IT
Contract Type
Permanent
Hours
Full Time

Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix)

Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix)

A leading broker is looking for a Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix) to work as part of the Service Desk team providing general IT support to users at various company sites around London.

The successful Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix) will be responsible for:

  • Accurately logging all incidents, service requests and changes
  • Effectively escalating tickets
  • Documenting, maintaining and sharing knowledge of new technologies among other team members through a knowledge base system
  • Align working practices to ITIL framework
  • Be available to work as part of shift system in which the earliest start will be 6am.

This is a great opportunity to join a globally renown company where you can develop skills, remain at the cutting edge of the newest technologies and progress through a company where team and loyalty are paramount.

To be considered for the role of Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix) you must have:

  • 2-3 years in a relevant financial environment
  • Experience working with Windows server systems 2003/2008/2010
  • Knowledge Active Directory
  • Exchange server
  • Citrix
  • VMware
  • Experience working in an ITIL environment

£35,000

Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix)

Service Desk Analyst (Microsoft, Windows server, Active Directory, Exchange, Citrix)