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Business Solutions Manager
We are seeking a Business Solutions Architect / Manager to work with Programme and Project Managers to resolve issues and co-ordinate the implementation of a multi-territory customer facing after- sales business solution. Your role will be to own the integrity of the end to end solution design, maintain documentation, provide reporting, ensure vendors solutions are aligned with the design and provide BAU training.
This is a great opportunity for a Business Solutions Manager to work for a global consumer brand to bring about efficiencies and cost savings within the after-sales service programme.
Suitable candidates will have proven business architecture experience and could come from an IT Solutions background or via the business analyst route, with experience of being a lead business analyst with responsibility for the design of business processes with a consumer / retail business. If you have any experience of reverse logistics, or call / contact centres, then this would be ideal. You will also need to be pro-active, a self-starter, able to manage multiple projects across multiple-territories, liaising and engaging directly with stakeholders across all levels and different countries.
This will be a 6 month contract initially and we are looking for a Business Solution Architect who is available now or within 2 weeks.