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Helpdesk Support - (1st Line Support, Graduate, London)

This job is no longer available

Recruiter
Harrington Starr
Posted
04 November 2013
Closes
02 December 2013
Ref
MSt-GradSupp
Contact
Melissa St Hill
Function
Job Level
Contract Type
Hours
Salary
£20000 - £30000 per annum

Further information

Helpdesk Support - (1st Line Support, Graduate, London)

Helpdesk Support - (1st Line Support, Graduate, Electronic Trading, Financial Technology, Financial Services, Mathematics, Economics, Finance, Futures, Options, Helpdesk Support, Application Support, Client Services, Investment Banking, London)

A prestigious global provider of electronic trading systems seeks an intelligent graduate to join their first line support team in their plush City offices. Some of the world's leading financial businesses work with my client, who pride themselves in being at the forefront of trading technology.

The role of the successful Helpdesk Support - (1st Line Support, Graduate, Electronic Trading, Financial Technology, Financial Services, Mathematics, Economics, Finance, Futures, Options, Helpdesk Support, Application Support, Client Services, Investment Banking, London) will include but is not limited to :

- Provision of functional client services support to users

- Receiving queries via telephone and email

- Processing, documenting, investigating and resolving any issues

- Directing users to relevant documentation

- Providing user guidance and escalating more advanced issues to next line of support

This role is to be filled ASAP, and the interview process is guaranteed to be swift for the right person. Do not hesitate to proceed with your application if you believe that this could be a good prospect for you. This is a fantastic opportunity to get stuck into a respected company and develop your skills that will only stand to make you more credible. This opportunity is bound to open doors for you along the journey of your promising career. Salary is highly competitive, which won't stand to disappoint.

In order to be considered for this role the following is absolutely essential:

- An IT/Computing or Finance related degree with at least a 2:1 from a TOP university

- A University placement or 12 to 24 months experience within a financial services role

- Good Futures and Options knowledge

- Impeccable communications skills, both written and verbal

- A willingness to work shift patterns within an 8am to 6pm time frame

- UK or EU passport

This is an outstanding opportunity not to be missed or looked over if you have all of the above. You will stand to gain the opportunity of working within the financial services industry, which again only stand to make you more credible and open doors along the journey of your career.

This is the opportunity to lead into the first step of your career that could lead right into Technical Support, Account Management, or Business Analysis. This is an opportunity to join a global organisation that will offer exposure to some of the world's most high profile financial institutions. Do not hesitate to further your career right now. Apply now to be in with a chance!

Helpdesk Support - (1st Line Support, Graduate, Electronic Trading, Financial Technology, Financial Services, Mathematics, Economics, Finance, Futures, Options, Helpdesk Support, Application Support, Client Services, Investment Banking, London)

Harrington Starr