Client Services Manager - (OTC Derivatives, Risk, Programming)

City of London
£30000 - £45000 per annum
14 Nov 2013
12 Dec 2013
MSt-TOClientServMana
Melissa St Hill
IT
Permanent
Full Time

Client Services Manager - (OTC Derivatives, Risk, Programming)

Client Services Manager - (OTC Derivatives, Risk, Programming, VBA, Python, Java, C++, Client Facing, Vendor, Post Trade, Financial Services, London)

Organisation: Software Vendor

Location: London (City), with the opportunity to travel globally

Salary: Up to £45,000 basic plus excellent benefits

A global and leading provider of post trade technology and infrastructure that delivers specifically into the OTC Derivatives market currently seeks a Client Services Manager - (OTC Derivatives, Risk, Programming) to join their City-based team ASAP. The position is to add to the existing team of 8, as my client has achieved substantial growth over the past 4 years; winning new business and projects, and so are keen to expand the team.

The Client Services Manager - (OTC Derivatives, Risk, Programming) will be responsible for the smooth and timely running of my client's service, continuously staying abreast of and market of client events, activities or changes that will potentially affect service or clients.

The typical duties of the Client Services Manager - (OTC Derivatives, Risk, Programming) wi9ll be as follows:

  • Supporting client queries on a day to day basis and ensuring that they are utilising the full product functionality
  • Dealing with any technical issues as and when they arise
  • Training clients on the product in order to maximise potential use
  • Being involved in project-based work and to collect feedback from the clients in order to analyse potential changes
  • This is a fantastic opportunity for the Client Services Manager - (OTC Derivatives, Risk, Programming) to get the chance to work with some of the world's leading tier one investment banks, whilst managing accounts from an operational perspective. You will get the chance to work on and support minor technical issues and will run basic SQL queries on the database in order to extract specific data for accounts.

    You will also get the chance to work with some of the most leading products within the Financial Services industry and have the chance to progress you career internally and quickly for the right person with the right attitude and work ethic. There will be plenty of training and the opportunity to travel across the globe.

    In order to be considered for the role of Client Services Manager - (OTC Derivatives, Risk, Programming, VBA, Python, Java, C++, Client Facing, Vendor, Post Trade, Financial Services, London) the following is important:

  • A background working with financial technology ideally within a middle or front office environment Essential
  • Understanding, Experience or interest in the OTC Derivatives market - Beneficial
  • A background working in a client facing / account management role - Beneficial
  • Excellent communication skills adaptable to multiple scenarios and personalities - Essential
  • An understanding of trade life cycle - Beneficial
  • You will need an understanding of SQL and the ability to run basic queries on a database - Essential
  • Understanding of Programming languages such as Java, C++ etc… - Essential
  • It is ideal that you will have the ability to speak a 2nd language, ideally European but any other language would also be of interest to my client
  • Apply now to be considered for the opportunity or to have a confidential chat about the opportunity at hand.

    Client Services Manager - (OTC Derivatives, Risk, Programming, VBA, Python, Java, C++, Client Facing, Vendor, Post Trade, Financial Services, London)