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Support Analyst, Investment Bank, Desktop Support, Microsoft Ex

This job is no longer available

Recruiter
Harrington Starr
Posted
07 December 2013
Closes
04 January 2014
Ref
SP LON DS
Contact
Sarah Philby
Function
Job Level
Contract Type
Hours
Salary
£30000 - £40000 per annum + Bonus and Benefits

Further information

Support Analyst, Investment Bank, Desktop Support, Microsoft Exchange, Active Directory, TCP/IP, LAN, VPN, Bloomberg, Financial Technology

Support Analyst, Investment Bank, Desktop Support, Microsoft Exchange, Active Directory, TCP/IP, LAN, VPN, Bloomberg, Financial Technology

A global Consultancy is looking for a Permanent Support Analyst to work in their support team, supporting desktop, office based and infrastructure technology solutions.

As the Support Analyst you be providing remote desktop support as an escalation for IT Service desk including; Operating system support, desktop hardware and mobile technologies across a variety of Hedge Funds.

This is an excellent opportunity join a growing company working with a broad range of technologies. My client is always looking at ways they can build out their offering to their clients, making this one of the best opportunities in the market for technical progression. This role is also a fantastic opportunity to build out business knowledge within the buy side trading and Hedgefund space as there is direct client interaction.

The Support Analyst will be responsible for liaising with other staff members to ensure quick issue resolution, play a role in operational projects and work with the Service desk, Problem Management teams and other technology teams to benefit continual service improvement and ensure high levels of client satisfaction. You will be responsible for going on to client site so you must feel confident to walk onto trading floors.

To be considered for the role of Support Analyst, Investment Bank, Microsoft Exchange, Active Directory, TCP/IP, LAN, VPN, Bloomberg, experience in the following is essential:

  • Ability to provide support for the Microsoft environment - Windows 7/XP, Office 2007.
  • Knowledge of Active Directory and Microsoft Exchange
  • Ability to troubleshoot issues with Networking (TCP/IP), Connectivity (VPN) Telephony (Cisco Voip) and Blackberry / iPhones
  • Knowledge of market data applications beneficial such as Reuters, Bloomberg, Factset etc

This is an immediate need for a 6 month contract so please apply as soon as possible

Support Analyst, Investment Bank, Desktop Support, Microsoft Exchange, Active Directory, TCP/IP, LAN, VPN, Bloomberg, Financial Technology

Support Analyst, Investment Bank, Desktop Support, Microsoft Exchange, Active Directory, TCP/IP, LAN, VPN, Bloomberg, Financial Technology

Harrington Starr