Skip to content

Voice Engineer - Dorset - £40k - 3 Months FTC

This job is no longer available

Recruiter
Clearwater People Solutions Ltd
Posted
06 January 2014
Closes
03 February 2014
Ref
DFD - Voice
Contact
Danny Duggan
Location
Job Level
Contract Type
Hours
Salary
£35000 - £40000 Per Annum

Further information

Voice Engineer (Cisco UCCE, WebEx) - 3 Month Fixed Term Contract - £40k - Dorset

Our client have an urgent requirement for an Voice Engineer (Cisco UCCE, Cisco WebEx and Redbox) for a 3 month fixed term contract.

The Voice Engineer would be responsible for:
• User administration, including adding and amending accounts on Cisco UCCE, Cisco Webex and Redbox call recording
• Creating and administration of call telephony scripts
• Building and configuring agent and back office telephones
• Maintain the business’s mobile telephones
• Monitor and manage the capacity of Cisco UCCE, Cisco Webex and Redbox call recording
• Troubleshooting of Cisco UCCE, Webex and Redbox.

User administration of agents on Cisco UCCE, Cisco Webex and Redbox call recording. Administration of wrap times and not ready settings. Creating, amending and administration of call telephony scripts. Building and configuring agent and back office phones. Administration of hunt and pick up groups. Maintain the business’s mobile telephones including administration and configuration. Monitoring and capacity management of Cisco UCCE platform.

If you have the skills required and would like to be considered, please send your CV to danny.duggan@clearwaterps.com


Clearwater People Solutions Ltd