Engineer Coordinator (Contact Centre)

£15000 - £17000 Per Annum + Excellent benefits
07 Jan 2014
04 Feb 2014
Laura Gardner
Customer Service
Entry Level
Full Time
Fantastic Opportunity with a company in the energy business. Here you will be working as part of a team of agents who coordinate meter-reading engineers. You wil use your people skills to gently chase engineers on the progress of the meter readings and gather information from them to update the system.
Majority of calls will be out-bound, however you will occasionally take in-bound calls if an engineer needs assistance.

Your experience should include:
• Phone based work
• Customer service
• Being in a role where you need to take initiative