Technical Services Consultant, Technical Analyst, Technical Sup

London (Central), London (Greater)
£30000 - £40000 per annum + Bonus and Benefits
15 Jan 2014
12 Feb 2014
SP LON NED
Sarah Philby
IT
Executive
Permanent
Full Time

Technical Services Consultant, Technical Analyst, Technical Support, MS SQL, Windows Serer 2008, Windows 7, Financial Technology, Financial Vendor

Technical Services Consultant, Technical Analyst, Technical Support, MS SQL, Windows Serer 2008, Windows 7, Financial Technology, Financial Vendor

A global and leading software vendor urgently seeks a Technical Services Consultant-(MS SQL, Windows Server 2008) to join their London based team. The role will be primarily based in London with up to 25% (or more) travel abroad. The Technical Services Consultant-(MS SQL, Windows Server 2008) will work to provide support to Client Support Consultants, Sales, pre/post-sales support and Customers.

As the Technical Services Consultant, MS SQL, Windows Server 2008, Technical Analyst, you will be responsible for the following:

  • Performing upgrades for existing customers
  • Troubleshooting and resolving support items for customers
  • Supporting the sales team by providing technical input into new sales cases
  • Liaising with Product Management to streamline
  • Working with the Quality Assurance team in order to test technical aspects of new versions of software prior to release to customers
  • Provision of second line support, where you will work to solve problems and issues which have been escalated to the second line support team
  • Help to develop and maintain the product in C, C++, C#, MFC, .NET and MS SQL
  • Provide in-depth analysis into customer needs, including meeting clients face to face where necessary
  • Work with customers and local staff in order to provide technical support via upgrades, environmental configuration system installations

This is a fantastic opportunity to join a leading organisation that has over 100 clients using their product suite with strong growth within the business segment of the organisation. The organisation has a heavily performance driven culture with a very entrepreneurial "hands-on" and "team-based" culture. Career progression is heavily supported within this internally.

In order to be considered for the role of Technical Services Consultant, Technical Analyst, Technical Support, MS SQL, Windows Serer 2008, Windows 7, Financial Technology, Financial

Vendor - you will need skills and experience in the following:

  • Be fully eligible to work in the United States with NO RESTRICTIONS
  • Experience with MS SQL Server database platform, Windows Server 2008, Windows XP and 7
  • Have a minimum of 3 years client facing experience
  • Impeccable communication and organisational skills

Technical Services Consultant, Technical Analyst, Technical Support, MS SQL, Windows Serer 2008, Windows 7, Financial Technology, Financial Vendor

Technical Services Consultant, Technical Analyst, Technical Support, MS SQL, Windows Serer 2008, Windows 7, Financial Technology, Financial Vendor