Support Manager - Application Support - Trading Systems

London (Greater)
£70000 - £85000 per annum + benefits + bonus
19 Jan 2014
16 Feb 2014
EP_SupportMan-AssetM
Elliot Parfitt
Finance, IT
Permanent
Full Time

Support Manager - Application Support - Trading Systems

Support Manager, Application Support, Trading Systems, Asset Management, Charles River, Fidessa, thinkFolio, Front Office, Senior Application Support

A leading global Asset Management firm urgently requires an Application Support / Support Manager to cover their front office / trading systems area. Managing a support team of 5, you will be working with leading 3rd party trading systems e.g. Charles River / CRD, Fidessa, thinkFolio etc and will be directly working with the front office trading environment.

This Application Support / Support Manager role will include building an in-depth understanding of the trading systems being used as well as this asset managers trading business (multi-asset class including derivatives, fixed income, equities) and supporting the front office trading systems through issue analysis, system configuration & issue resolution.

My client is looking for an Application Support / Support Manager candidate who is able to work in both a managerial / team management capacity as well as in a hands-on support function.

Application Support / Support Manager / Trading Systems Support Manager responsibilities include:

- Managing the front office system support team

- Engaging with the traders and trade desks on their system use

- System support (e.g. Charles River / CRD, Fidessa, thinkFolio)

- Deliver an excellent support function to the business including support process review & improvement, MI reporting, support issue 'playbook' building

- 3rd party system vendor engagement & management

This is an excellent opportunity for a Senior Support / Support Manager / Application Support Lead to join a well recognised global asset manager in a senior role with the potential for progression to global / group head responsibility.

To be considered for this Application Support / Support Manager (Charles River / CRD, Fidessa, thinkFolio) role you must be able to demonstrate:

- Senior support experience relating to front office / OMS trading systems e.g. Charles River / CRD, Fidessa, thinkFolio or similar platforms

- Knowledge of the asset management / buy-side trading industry - in particular, understanding of the systems used in this space

- Multi-asset class system support e.g. Derivatives, Fixed Income, Equities etc

- An excellent procedural / process driven approach to support and resolving trading system support issues

- Direct trading / front office facing support experience

Previous support team management would be beneficial but is not essential - Senior support / senior application support candidates looking for a step up into a managerial role may also be considered.

My client is offering the opportunity to join a true market leader with an excellent reputation across the asset management / buy-side of the financial services world in addition to the chance to work with award winning trading systems / OMS software e.g. Charles River / CRD, Fidessa, thinkFolio.

There is significant scope for future career growth & progression so if you are looking for a challenging career move please get in touch ASAP for more information.

Support Manager, Application Support, Trading Systems, Asset Management, Charles River, Fidessa, thinkFolio, Front Office, Senior Application Support

Support Manager - Application Support - Trading Systems