Infrastructure Support Analyst – Permanent – Surrey - £30k-£40k

Surrey
£30000 - £40000 Per Annum plus excellent benefits
23 Jan 2014
20 Feb 2014
CWJA-INFRA.GAF
Juliette Allen
IT
Entry Level
Permanent
Full Time
Infrastructure Support Analyst (Linux/Cognos/Oracle/SAS) – Permanent – Surrey - £30k-£35k

Our client a global leader in its field is currently seeking an Infrastructure Support Analyst to join their organisation based in Surrey. This role is due to the increase in demand for Management Information and therefore this person will be joining a busy team to support and maintain the data warehouse and BI infrastructure.

Key responsibilities for the Infrastructure Support Analyst:

• Monitoring and reporting on the performance and availability of the application and resolving issues.
• Supporting the testing and co-ordination of any infrastructure changes with colleagues across the business.
• Act as a contact point between the team and the data centre colleagues in multiple offshore locations.
• Monitoring backups to ensure the systems continue to run smoothly.
• Maintaining existing reports and developing new reports to assist with the support of the BI System.

Key Skills & experience for the Infrastructure Support Analyst

• A good knowledge and experience of supporting Linux and Windows operating systems
• Excellent customer service skills with the ability to forge strong relationships across multiple, offshore teams
• Strong analytical background
• Experience of working in an ITIL environment with knowledge of change/incident and problem management is highly desirable.
• Any experience of SAS/Cognos or Oracle is also highly desirable.

This is an excellent opportunity to join a credible organisation that offers extensive training and career development. To discuss this role further, please call Juliette Allen on 01293 817642 or simply apply below.

Please note: If you have not been contacted regarding your submission within 2 weeks your application has been unsuccessful for this role only.