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STP Support, STP On-Boarding, Trade Processing, Client Services

This job is no longer available

Recruiter
Harrington Starr
Posted
26 February 2014
Closes
26 March 2014
Ref
SP LON STP
Contact
Sarah Philby
Function
Job Level
Contract Type
Hours
Salary
£30000 - £35000 per annum + Bonus and Benefits

Further information

STP Support, STP On-Boarding, Trade Processing, Client Services, Microsoft, Broker, Financial Technology,

STP Support, STP On-Boarding, Trade Processing, Client Services, Microsoft, Broker, Financial Technology,

A leading city based broker are seeking a Straight Through Process (STP) Support / On-Boarding analyst to join their growing Client Services team. This is a diverse role supporting the bespoke STP and holding responsibility for the professional introduction of the STP solutions to new clients.

The main duties and responsibilities for the STP Support / On-Boarding analyst, will include the following:

  • First and second line support for STP issues. Hands-on problem management and ownership of client-facing trade issues
  • Incident and problem logging and tracking of trade and technical issues
  • Relationship Management, maintain a good working relationship with clients
  • Responsible for managing the complete external customer STP on-boarding process
  • Coordinate customer and internal STP upgrades, cutovers and new releases.
  • Support and testing of all new software releases before roll out.
  • Occasional weekend testing.

This is an exciting opportunity to join one of the industry's most exciting and diverse trading environments. My client invest extensively into technology and as the STP Support / On-Boarding analyst, you will be building a strong portfolio of technologies and project based work around globally leading trading platforms. This is a fantastic opportunity for future progression and development within the business.

To be considered for the role of - STP Support, STP On-Boarding, Trade Processing, Client Services, Microsoft, Broker, Financial Technology - you will need skills and experience in the following:

  • Strong desire to learn about brokered products and trading systems
  • Experience of straight through processing (STP) solutions and operational change management
  • Broad understanding of IT processes and applications; experienced user of Microsoft products
  • Good level of numeracy
  • Ability to learn quickly, work well as a part of a team as well as having good initiative when working alone
  • Strong interpersonal skills; articulate with a very good telephone manner.
  • Ability to work under pressure and remain poised within an intense environment
  • Strong commitment and flexible approach to work; some shift work may be required

STP Support, STP On-Boarding, Trade Processing, Client Services, Microsoft, Broker, Financial Technology,

STP Support, STP On-Boarding, Trade Processing, Client Services, Microsoft, Broker, Financial Technology,

Harrington Starr