Application Support Analyst (Technical Support, Trading System)

London (Central), London (Greater)
£60000 per annum
24 Apr 2014
22 May 2014
SJR-ASAT-1
Scott Richardson
IT
Permanent
Full Time

Application Support Analyst (Technical Support, Trading System Technology, Financial Technology, 1-2nd Line Technical Support, FIX)

Application Support Analyst (Technical Support, Trading System Technology, Financial Technology, 1-2nd Line Technical Support, FIX)

A leading provider of trading technology is looking to hire an Application Support Analyst (Technical Support, Trading System Technology, Financial Technology, 1-2nd Line Technical Support, FIX) to join their Customer Support Desk within their Global Client Services team.

The successful applicant will be responsible client support and problem resolution as wells as providing 1st level support for client queries and issues. They will also be responsible for monitoring all trade transactions from initial request to execution and settlement. They will be expected to troubleshoot technical queries and issues and escalate according to guidelines as well as preparing weekly management reports.

To be considered for the position of Application Support Analyst (Technical Support, Trading System Technology, Financial Technology, 1-2nd Line Technical Support, FIX), applicants must have:

  • A background working with financial technology is essential, ideally within a trading technology environment
  • A strong technical background is essential and experience working with FIX would be ideal
  • The ability to speak a second European language would be highly beneficial
  • Excellent oral, written and face to face communication skills are essential
  • The ability to legally work in the UK is essential

This is an excellent opportunity to join a growing company and work with leading technologies on a regular basis. You will build extensive asset class knowledge and gain exposure to a variety of financial applications and have the opportunity to work with FIX messaging and exchange connectivity in a consistently challenging environment.

Application Support Analyst (Technical Support, Trading System Technology, Financial Technology, 1-2nd Line Technical Support, FIX)

Application Support Analyst (Technical Support, Trading System Technology, Financial Technology, 1-2nd Line Technical Support, FIX)