Application Support Analyst (Technical Support, FIX, Finance)

London (Central), London (Greater)
£60000 per annum
31 May 2014
28 Jun 2014
SJR-ASA-FRI
Scott Richardson
IT
Permanent
Full Time

Application Support Analyst (Technical Support, FIX, Trading System Technology, Financial Technology, 1-2nd Line Technical Support)

Application Support Analyst (Technical Support, FIX, Trading System Technology, Financial Technology, 1-2nd Line Technical Support)

A leading provider of trading technology is looking for an Application Support Analyst (Technical Support, FIX, Trading System Technology, Financial Technology, 1-2nd Line Technical Support) to join their Customer Support Desk within their Global Client Services team.

The successful applicant will be responsible for:

  • Client support and problem resolution
  • Providing 1st level support for client queries and issues
  • Monitoring all trade transactions from initial request to execution and settlement
  • Troubleshoot technical queries and issues and escalate according to guidelines
  • Preparing weekly management reports

To be considered for the position of Application Support Analyst (Technical Support, FIX, Trading System Technology, Financial Technology, 1-2nd Line Technical Support) applicants must have:

  • A background working with financial technology, ideally within a trading technology environment
  • A strong technical background and experience working with FIX
  • The ability to speak a second European language would be highly beneficial
  • Excellent oral, written and face to face communication skills are essential
  • The ability to legally work in the UK is essential

This is an excellent opportunity to join a growing company and work with leading technologies on a regular basis. You will build extensive asset class knowledge and gain exposure to a variety of financial applications and have the opportunity to work with FIX messaging and exchange connectivity in a consistently challenging environment.

Application Support Analyst (Technical Support, FIX, Trading System Technology, Financial Technology, 1-2nd Line Technical Support)

Application Support Analyst (Technical Support, FIX, Trading System Technology, Financial Technology, 1-2nd Line Technical Support)