Service Desk Analyst - ITIL, Windows, Active Directory

Location
London (Central), London (Greater)
Salary
£35000 per annum
Posted
14 Jul 2014
Closes
11 Aug 2014
Ref
HLS SDA 7/7
Contact
Harriet Lamplugh De Smith
Function
IT
Contract Type
Permanent
Hours
Full Time

Service Desk Analyst / 1st Line Support - Moorgate / Bank / Liverpool Street - ITIL, Windows, Active Directory, MS Office, Exchange - £30,000 - £35,000

A world leading brokerage is looking for an ITIL, Windows, Active Directory, MS Office, Exchange Service Desk Analyst to join their team in the City.

As an ITIL, Windows, Active Directory, MS Office, Exchange Service Desk Analyst you will be working to an ITIL framework and be expected to meet all the SLAs and KPIs in place. You will be providing internal support via email and telephone and as a result communication skills are key.

To be a suitable applicant for the ITIL, Windows, Active Directory, MS Office, Exchange Service Desk Analyst position you will require the following skill-set:

ITIL V3

Excellent Communication

Windows 7

Active Directory

Exchange 2007 / 2010

MS Office

This is an excellent opportunity, working for a highly successful company that offers on-going career opportunities and progression.

Service Desk Analyst / 1st Line Support - Moorgate / Bank / Liverpool Street - ITIL, Windows, Active Directory, MS Office, Exchange - £30,000 - £35,000