Business Analyst (Systems/ Incident Analyst)

Surrey
£40000 - £50000 Per Annum
21 Jul 2014
18 Aug 2014
LGG/supBA
Laura Gardner
IT
Permanent
Full Time
Business Analyst role available, ideally suited to an experienced BA with a background of working in the technical support area of the business.
You will be working on short cycle projects (around 15 days) in a very fast faced environment. Projects will be around regular or reoccurring incidents on systems that are business critical. You will need to liaise with end-users, the business and technical teams to understand the issue in-depth and conduct route cause analysis.

Essential skills:
• Business Analyst
• Working in a technical support environment
• Technical mind-set to understand reoccurring faults
• Liaise at all levels of business to gather requirements
• Gathering requirements
• Route cause analysis
• PL/SQL is desirable