Helpdesk Support Exec / Customer Support Assistant / IT Graduate

London (Greater) / London (Central), London (Greater) / London (North), London (Greater) / London...
£18 - 22k
14 Aug 2014
14 Sep 2014
RF-GCE644A
Permanent
Full Time

Helpdesk Support Exec / Customer Support Assistant / IT Graduate

A Helpdesk Support Exec / Customer Support Assistant / IT Graduate is needed to join an extremely friendly software house who specialise in providing innovative software solutions for mobile professionals.

Trading in Australia for 8 years and the UK for the past 4, this well-established software development company create flexible solutions which are used by various industries to improve productivity and save money. Based from a brand new office in Islington, they are now expanding their customer support team and require uber-helpful tech support / customer support people to join their casual and fun working environment.

Joining as a Helpdesk Support Exec / Customer Support Assistant / IT Graduate your role will involve answering the phone and emails to help customers out with simple technical problems, but don't worry, you won't be thrown into the deep end. Whether you are providing top notch support, educating customers, testing new features of the software, helping out with small admin tasks or learning about new bits of software you will provide expert customer service and go the extra mile to ensure customers are happy at all times..

To qualify…We are looking for a tech savvy Helpdesk Support Exec / Customer Support Assistant / IT Graduate with amazing customer service skills. As a guideline, your CV must also show:

  • An interest in technology;
  • Problem solving skills;
  • A professional telephone manner;
  • A personality - They’re a small company, so don’t be a stranger!
  • A fluency in written and spoken English.

This is a fantastic opportunity for a knowledgeable Helpdesk Support Exec / Customer Support Assistant / IT Graduate to get their foot in the door of a rapidly expanding and very lively company whilst benefiting from all the rewards that a growing company will bring. Get in touch…

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