Will Emirates refund me after Gatwick drone chaos?
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Q I was involved in the Gatwick drone issue. My Emirates flight to Dubai was due to take off at 9.40am on Thursday 20 December. This was delayed until 11pm on 21 December from Heathrow. However I had a wedding to attend on the Friday so my partner booked me a flight from Heathrow to Abu Dhabi for £1,219 on the evening of 20 December.
Coming back, I turned up at Dubai for my original flight home only to be told I was a “no-show” on the way out and so my flight home had been cancelled. My partner had to pay £569 to get me on my flight home. So this cost £1,788 in total. I contacted Emirates and the company said there is nothing it could do and would not provide a refund.
Ellie B
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